leave a review for viasat
John Minger on I would definitely upgrade if I wasn’t going to be stuck in another 2 year contract. About 5Mbps download / 0.5 Mbps up. They sent a technician once who blamed the issues on a tree in my backyard. There have been times when storms came through that affected satellite service, but I am not about to blame VIASAT for the weather.

They say that burst speed is 12.0 but I rarely hit 12. June 28, 2019. May 06, 2019. James on Always had great service. Travis on We were told by Viasat that the service we could get with them would be enough for the devices and use we would need. July 05, 2019. Customer service is good and organized if you have a concern. they slow down my service when I reach more than 256 or something like that. Exede is great except for the data cap. i DIDN"T EVEN HAVE THIS SERVICE FOR A WEEK THEY CHARGE ME FOR A MONTH AND PHONE WOULD CUT OFF INERTNET AND TV WOULD NOT DOWN LOAD !! In addition, the cost is about three times that of any other service. Very unhappy. There is just enough to legally say they are providing us with service, but nothing loads, nothing!

", "GET A CELL BOOSTER.". Very slow, they say up to 25Mbps, but actual is around 4Mbps, as it is satellite the latency is terrible and makes doing any browsing, gaming, voice communication, or working incredibly slow to the point of being next to unusable. So Im okay. Then Viasat came and everything was great for a period of time. Magnified: Zooming in on the best of everything. March 29, 2016.

Call (855) 652-1598. How there is no other option in today's day and age is unfathomable, but that's another topic.

Cheryl Crane on Bad customer service. Plain and simple, if you're a gamer, nope not for you, if not, then it's great. Our content is intended to be used for general information purposes only. I live out in the country where there haven't been any good options for internet service.

Glen on I have never seen anything such as this satellite internet with Viasat. DO NOT USE VIASET. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. These are unfortunate issues, but basically standard for rural Internet. Wish I didn't have a contract. Review #2256212 is a subjective opinion of poster. We have had very few problems. If you live in the fringes and can afford it, I recommend Viasat. Back To Top. Thank you. We are using about 6GB per 24 hour period, which gives us 10 days a month or 120 days a year, for about $1200 per year, which equates to $10 per 24 hour period of usage. What can we help you with? Can’t even begin to try to work from home on this internet! Unsubscribe at any time. November 10, 2016. We moved into an area that doesn’t have access to any other internet providers, and had no choice but to get Viasat. Reliable service, except during a storm, but that doesn't last long. Everything else has been great and I find myself impressed on a regular basis with how reliable everything has been. w/ nothing but problems. The technician was also great. Nancy Knapp on So after explaining to the customer service rep that no we do not game online, or stream endlessly, have any smart home devices, or more than 2 devices connected to the Wi-Fi at any given time he could not help me understand why we ran out of data so quickly and his best thought out plan was to tell me how I could get out of my contract. HOURS AND HOURS OF TIME ON THE PHONE WITH VIASET DAY AFTER DAY. I've had Viasat for only 4 mo. Heather on Randy on User's recommendation: Finds different company. Sometimes, rarely, Viasat gets overwhelmed and speeds suffer immensely, but, luckily that is not common, I rather use Viasat, even with three times the price of their competitor. It was installed on a rainy, cloudy day, but the connection was comparable to DSL or even high speed internet. I called customer service to see if they could give us some credit since we hadn't had decent internet for a while and the modem was their equipment. In that time I have been relatively pleased with them with the exception that they seem very reluctant to send out technicians. on

If I need to provide a training session for work, I definitely have to find a place in town to work from that day. Online Gaming makes me not like Exede. There is a lot that research does not uncover, left up to be discovered by the actual experience. The system works very well always online and fast speeds, the only thing is the price compared to Unlimited cell phone service, it's expensive.


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